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Frequently
Asked Questions
- What
is an ancient antique?
- Where
are they found?
- Why
are your items priced so low?
- How
do I know they are authentic?
- Where
can I go to read more about these items?
- What
type of customers order these items?
- What
forms of payment do you accept?
- How
can I trust buying from you?
- Do
you offer quantity, dealer or educational discounts?
- What
if I am looking for an item that you don't have posted?
- How
can I clean these items?
- When
will my item be shipped?
- Do
you ship internationally?
- Who
do I make my check payable to?
- Do
you offer a printed catalog?
- What
is your return policy?
- How
much is shipping and handling?
- Will
you purchase my antiques?
What
is an ancient antique?
Technically,
an antique is a man made or manufactured item that is 100 years old
or older. In other words, natural items (rocks, trees, etc.) are not
classified as an antique. Since a majority of our items are at least
1500 years old or older you can be sure you are owning an "ancient
antique".
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Where
are they found?
These ancient antiques are found throughout the world. A majority
of our items are found in the Middle East and its surrounding area.
Due to the large volume of business, it is difficult to pinpoint the
area where each item originated. Since there were no banks
in ancient times, many people buried their items (particularly coins)
in the ground,caves, and tombs. Some of the items (Egyptian Mummy
Beads and Ushabtis) were intended to be used used in the afterlife
(according to belief). Many items had remained buried because people
either forgot where they buried the items or had died themselves.
Due to the increased amount of building taking place throughout the
world, many of these buried treasures are now being discovered.
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Why
are your items priced so low?
We sell unique, one of a kind items. Part of our mission
is to provide quality products at an affordable price. We believe
that everyone who wants to own a piece of history be given the opportunity.
We work directly with our contacts who search and explore around
the world to acquire items for us. Then we purchase in bulk
and pass the savings onto our customers, which is why most our items
are are significantly less then our competitors.
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How
do I know these are authentic?
All orders come with a Certificate of Authenticity, suitable
for framing. In addition, the certificate may be needed for
your personal or business insurance policy. If you have any doubt
as to its authenticity, we encourage you to take your item to a museum
or university for confirmation. Most museums and universities will
examine items free or for a nominal fee. We have an excellent
reputation to protect and would never jeopardize it by intentionally
selling a replica.
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Where
can I go to read more about these items?
We recommend viewing our museum
link to learn more about ancient history and the history of your antique.
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What
type of customers order these items?
A number of different types of clients order these items; museums,
teachers, colleges, doctors, lawyers, investors, accountants, collectors,
resellers, wholesalers, catalog companies, pastors, fraternity members,
grandparents, parents, companies, and individuals that wish to own
a unique one-of-a-kind item or keep as a family heirloom. A majority
of our customers collect or give these items as gifts. We can’t
think of anyone who wouldn't appreciate an item that may be found
in a museum.
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What
forms of payment do you accept?
We accept cash, VISA, MasterCard, money order or bank/cashier's,
personal or company check. In addition, we accept wire transfers
to our bank (please e-mail us for instructions). Checks are
subject to a hold (for up to 14 days) in order to clear the bank.
All funds are required to be in USD (United States Dollar).
If your check is returned for NSF (non sufficient funds) you will
be charged an additional fee of $25. We will turn over all NSF
checks to our collection agency.
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How
can I trust buying from you?
CCC is licensed in the state of Arizona and the city of Scottsdale
to conduct business. We have satisfied customers from around the world
and continue to grow on referrals and reorders. All orders receive
a 100% satisfaction and 7 day inspection period. Make sure you read
what our customers have said on the testimonials
link.
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Do
you offer quantity, dealer or educational discounts?
Occasionally we offer quantity discounts to resellers and educational
institutions. Usually our minimum quantity discount is offered only
if 100 or more of the same item is requested, depending on our supply.
Please provide a detailed e-mail to sales@AncientAntiques.com
for further information.
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What
if I am looking for an item that you don't have posted?
Not all of the items we sell are posted on our web site. Since
the items we sell are unique one-of-a-kind, we never know what new
items will be discovered. We keep a database of customers who are
interested in specific items. We encourage you to e-mail your request
to sales@ancientantiques.com
In addition, sign up for our specials/newsletter
for updates.
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How
can I clean these items?
We do not recommend cleaning items, as any chemical you use may
ruin the one-of-a-kind antique. Most of our items are at least 1500
years old,and are not supposed to look brand new.
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When
will my item be shipped?
You are notified within 24 hours by us after receiving your payment
and a majority of our orders are shipped within 24 hours after receiving
certified funds (longer for personal and business checks).
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Do
you ship internationally?
Yes, we will ship internationally. However, you are responsible
for clearing customs in your country and paying your country's duties/taxes
(if any). We declare the value of the item at the price you paid (which
is lower than most competitors).
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Who
do I make my check payable to?
Please make your check payable to CCC. The mailing address is
PO Box 13292, Scottsdale, Arizona, 85267, USA.
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Do
you offer a printed catalog?
Since our items are extremely limited in supply, it is difficult
for us to offer a printed catalog. We have many items that become
reserved as we receive them. If you are looking for a specific item,
please contact us directly or subscribe to our newsletter for updates.
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What
is your return policy?
We offer a 100% satisfaction on our antiques. You have a 7 day
inspection period for items purchased from us. We will refund the
price of your antique, minus shipping/handling and any other applicable
fees. The item should be in the same condition, not altered or mounted,
as you received it. Certain restrictions apply. Please contact us
prior to returns for shipping instructions.
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How
much is shipping and handling?
Shipping and handling charges vary per destination and weight.
You can save on the shipping and handling charge by ordering more
items at once. The postage and handling charges consist of
first class postage, packaging, data processing, warehousing, customer
service, and advertising recapture.
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Will
you purchase my antiques?
We may be interested in purchasing and/or a trade. Please visit
our we buy link
for more information.
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